Meet The Team

Our leadership team believes that to care is to heal. We allow this belief to influence our relationships with our clients
and with each other. Having a strong education or background in the mental health field isn’t enough by itself. We have built a staff of people with robust credentials, but who also have a passion for helping others and are looking to continuously learn and grow.

Leadership

  • Jeff Shiring

    Chairman

    Jeff is the Founder of Whitecap Enterprises and Chairman of Autism F.I.R.S.T., with over 30 years of executive leadership in equipment rentals, waste management, and healthcare. He holds a BS in Accounting from the University of Dayton and an MS in Management Science from Lesley University. Jeff is a licensed CPA in Virginia and a member of the AICPA.

  • Headshot of Sam Gray

    Sam Gray

    Founder, Board Member

    In 2011, Sam acquired and revitalized Family Insight in Virginia with a mission to enhance the well-being of individuals and families in need of mental health support. Starting with one office and just two employees, he quickly grew the organization—expanding to three offices within the first year. By 2017, Family Insight employed more than 200 people across seven locations. Under Sam’s leadership, the company developed its Autism program from the ground up and continues to expand its ABA services both in Virginia and beyond.

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    Tim Kyle

    CEO

    Tim Kyle is the CEO of Whitecap Care, a Certified Public Accountant (CPA),and a seasoned executive with over 25 years of experience spanning multiple industries. He has served in various leadership roles, including CEO, CFO, and CIO, with a focus on enterprise growth, business transformation, mergers and acquisitions, and financial and operational restructuring.

  • Professional headshot of a man with red hair, blue eyes, and fair skin, wearing a dark suit, light blue dress shirt, and a patterned tie against a plain light background.

    Peter Doyle

    Chief Operating Officer

    Peter is the Chief Operating Officer at Family Insight and holds a B.A. in Political Science from James Madison University. He brings over 20 years of experience in financial services, having served as Senior Vice President at multiple firms. At Family Insight, he applies his leadership and operational expertise to support team development and growth.

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    Brandi Harris

    Vice President of Operations

    Brandi brings 13 years of ABA operations experience as Vice President of Operations at Autism F.I.R.S.T., driving growth and an inclusive culture. She leads regional expansions and facility projects to enhance service delivery. Brandi is dedicated to improving access and outcomes for children and families.

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    Dr. Jennifer Switzer

    Chief Clinical Officer

    Jennifer, with a career that bridges direct clinical practice and executive strategy, has led initiatives that expand access to care, improve operational efficiency, and enhance patient outcomes across diverse healthcare settings. Her work emphasizes the design and implementation of innovative, evidence-based programs that align with value-based care and integrated health models. With expertise at the intersection of patient care and organizational performance, she is dedicated to transforming healthcare delivery into a more sustainable, patient-centered, and outcomes-focused system.

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    Jenny Argueta

    Chief Clinical Officer

    Jenny Argueta holds dual certifications as a Speech-Language Pathologist and Board Certified Behavior Analyst, bringing over 20 years of experience supporting individuals with autism. She combines clinical expertise with cultural sensitivity, using her Spanish fluency to effectively serve diverse families.

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    Randy Wilson

    Director of Business Development

    Randy holds a degree from Virginia State University and is the State Director of Business Development for Family Insight P.C. With leadership experience in both for-profit and nonprofit sectors, he supports the organization’s growth and serves on several community boards and advisory councils.

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    Julie Doyle

    Director of Value-Based Care

    Julie is a Registered Pharmacist with over 30 years of experience in retail, hospital, HMO, and behavioral health settings. She earned her Bachelor of Science in Biology from James Madison University and her Bachelor of Science in Pharmacy from Virginia Commonwealth University. Julie has served as a clinical pharmacist at Kaiser Permanente Mid-Atlantic, a Certified Diabetes Educator, and a retail Pharmacy Manager, where she championed immunization programs and precepted Doctor of Pharmacy students. She holds certifications in Medication Therapy Management and Mental Health First Aid for Pharmacy and is a member of the American Pharmacist Association and the American Association of Psychiatric Pharmacists. As Director of Value-Based Care, Julie is dedicated to advancing holistic health action plans that strengthen relationships, improve medication adherence, and enhance outcomes.

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    Heidi Smith

    LBA State Director of Applied Behavior Analysis

    Heidi is the State Director of ABA and a Board Certified Behavior Analyst® licensed in Virginia. She holds a master’s in Psychology from Cleveland State University and an ABA certificate from the University of Cincinnati. Heidi is dedicated to improving the lives of children with developmental disorders.

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    Candace Hopper

    State Director of Field Operations

    Candace is the State Director of Field Operations and a Licensed Professional Counselor (LPC) in Virginia. She earned her bachelor’s degree in Psychology with a minor in Chemistry from Shippensburg University and her Master of Science in Mental Health Counseling from Walden University. As a Board Approved Supervisor in the Commonwealth of Virginia, she is committed to guiding and supporting clinicians in delivering high-quality, compassionate care.

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    Sanjana Rao

    Regional Director

    Sanjana has over 15 years of experience in Applied Behavior Analysis and has been a BCBA for nearly 11 years. She has worked with clients aged 1.5 to 60 across multiple states, successfully launching and managing in-home and clinic-based services.

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    Lauren Richardson

    Outpatient Program Manager

    Lauren Richardson has 15+ years in behavioral health administration, starting as Office Manager and advancing to Agency Coordinator. She led a medication management program launch and helped expand services through strategic planning.