The Complete Care Model

Family Insight, Virginia’s Leading Provider of Mental Health and Substance Use Disorder Treatment, is proud to unveil a groundbreaking healthcare initiative – The Complete Care Model. 

This innovative approach represents a quantum leap in patient-centered care, uniting physical, mental, and social health to simplify practices, reduce healthcare costs, and elevate overall well-being.

A Paradigm Shift in Community-Based Healthcare

The challenges faced by community-based health services are daunting. Yet, our journey towards a healthier future begins by shifting our focus back to the heart of healthcare – the patients and their unique needs. Emphasizing holistic well-being, we believe that the Complete Care Model can redefine healthcare delivery.

The Holistic Approach

At the core of the Complete Care Model are three fundamental principles: educate, navigate, and advocate. Patients embark on a journey of self-discovery and self-care, receive support to navigate the intricate healthcare system, and benefit from advocacy in accessing essential services and appointments. The outcome is empowered, informed patients who can plan for the management of chronic conditions and know precisely where to turn in times of health events.

Our Ambitious Goals

The Complete Care Model is all about transforming the healthcare experience and reducing costs. This means cutting down on preventable emergency room visits, ensuring secure housing and access to food, facilitating medication access, and establishing a primary care physician for regular health check-ups.
To mitigate healthcare costs, our providers are dedicated to early care access, minimizing unnecessary service duplication, and putting an end to chronic condition-related ER visits. We tackle a costly issue head-on – medication non-adherence. This issue costs the healthcare system an astonishing $300 billion each year. We have the solution.

Pharmacist-Led Excellence

The Complete Care Model is championed by a team of healthcare professionals led by experienced pharmacists. Patients have 24/7 access to peer support, empowering them to understand their treatments and use medication safely, thus reducing medication-related emergencies. This comprehensive pharmaceutical approach considers all aspects of patients’ health – physical, emotional, behavioral, and social.